Payment 

Payment by credit card must be made at the time of registration. Prior to registration, please direct any questions to [email protected].

Extensions

After registering, you will have 90 days to complete the course, which is always available (except for brief maintenance periods). Requests for extensions beyond the 90 days must be requested within 30 days of course access end date and will be considered on a case-by-case basis. Extensions are limited to one additional 30-day access window.

Cancellations

Enrollment may be canceled within 10 business days (minimum two weeks) of the registration, subject to the conditions noted below. A 50% cancellation fee is charged for each registration canceled. Refund of the remainder of the registration price is subject to the following conditions:

• The course material must not have been accessed by the registrant.
• The registrant must request the cancellation within 10 business days of the registration.

To cancel a registration and be eligible for a refund of course fees, you must notify BTEC by e-mail to [email protected] or fax to 919-513-1697. 

Pre-course communication

Upon successful registration for a course, you will receive an automatically-generated email with information about how to access the online materials. If you do not receive this email within one business day of registering, please Contact Serena Hodge, Industry Training Coordinator, at [email protected].